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How to Pick a Good Car Repair Shop

When your car’s having problems, it’s important to find a good car repair shop that will help put you back on the road. But of course, you can’t always easily tell which of those in your area is the right one for you.

Below are tips that can make things easier:

Seeking Referrals
Automobiles: 10 Mistakes that Most People Make

One of the best ways to start your search for a reputable car repair shop is to ask for referrals from people you personally know – friends, relatives, coworkers, etc. It’s good to ask for these referrals before an incident happens so you know whom to call as a situation comes up.
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Reviewing Certifications

Drop by the car repair shop you’re interested in and take a look at certifications displayed on their windows or walls. The Federal Trade Commission actually recommends this. Certifications don’t guarantee good service, but they do mean the technicians have up-to-date knowledge and training and can work on your car better.

Checking with the Better Business Bureau

Before bringing your vehicle to a certain repair shop, check with the Better Business Bureau and find out about their reputation. There you would know if they’ve dealt with customer complaints in the past, and if so, how these were fixed.

Understanding Your Warranty

If your vehicle still under warranty, you usually have to bring it to the dealer for repair. Car warranties are varied, and sometimes, it can be confusing to know how they affect who may and may not service your vehicle. That means choosing a shop on your own may not be possible if it’s not affiliated with the dealer where you bought your vehicle. Note that violating your warranty ends your agreement, so if you’re uncertain, call your dealer.

Being Observed

There’s so much you can tell about a business just by looking at its office or working area. Start with an auto repair shop’s parking lot. You should see cars that have similar value as yours, and the area should be clean. Definitely, the office and waiting room should be tidy, with copies of their fees and labor rates posted on the wall.

Finding a Specialist

Whatever car you own, pick a repair shops that specializes in it. Shops that specialize in certain brands are most up-to-date in terms of training and equipment, and that is very important especially for major repairs.

Asking for References

Finally, the National Institute for Automotive Service recommends that consumers ask for references from a car repair shop they plan to use for the first time. This will help you visualize how an experience with any particular shop may go if you choose it.