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How to Choose a Car Repair Shop

If you’re dealing with problems with your car, you need to find a good car repair shop that can bring you right back on the road. But of course, it isn’t always easy to determine which of those that are operating in your area, is actually the one for you.

Here are tips to make things easier:

Asking for Referrals
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One of the best ways of finding a reputable car repair shop is just to ask people around you for referrals – your relatives, friends, colleagues, neighbors, etc. Ask for these referrals before a problem begins so when it does, you’ll know whom to call.
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Reviewing Certifications

When you visit a car repair shop, take note of the certifications that are usually displayed in their office. This is actually a recommendation from the Federal Trade Commission. Certifications make no guarantees, but they do increase the chances that the shop’s employees are updated with their training and thus more equipped to handle your vehicle.

Checking with the Better Business Bureau

Before you bring your car to a particular repair shop, know their reputation by checking with the Better Business Bureau. There, you can see if they’ve had some customer issues, and if so, how these were resolved.

Understanding Your Warranty

With a car that is still under warranty, you’ll have to take it to the dealer for any repairs. Car warranties are varied, and sometimes, it can be confusing to know how they affect who may and may not service your vehicle. That means choosing a shop on your own may not be possible if it’s not affiliated with the dealer where you bought your vehicle. Remember that violating your warranty means you won’t be covered by the agreement anymore, so if you’re not sure, talk to your dealer.

Being Observant

It’s easy to get to know a business just by looking at its office or working area. Start with an auto repair shop’s parking lot. You should see different cars with similar value as yours, and the place must be neat and organized. Definitely, the office and waiting room should be tidy, with copies of their fees and labor rates posted on the wall.

Finding a Specialist

Regardless of your car’s make and model, do find a repair shop that is a specialist. As you would expect, specialist shops have more up-to-date training and equipment, making them a better choice, especially if you need a major repair.

Asking for References

Lastly, it is recommended by the no less than the National Institute for Automotive Service, that consumers ask references when trying out an auto repair shop. This will give you a fair idea of how choosing a certain shop may go for you.